Privacy & Accessibility

Privacy policy is effective as of April 2025

Privacy Policy

Your privacy is important to us. Maust & Leone’s policy is to respect your privacy regarding any information we may collect from you across our website: www.maustandleone.com.

We only ask for personal information when we truly need it to provide a service to you. We ask for name, date of birth, email address and phone number. We collect it fairly and legally, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with the requested service. We collect it fairly and We'll protect the data we store via encrypted means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t publicly share or use any personally identifying information with third parties except when required by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our privacy and personal information practices. Feel free to contact us if you have any questions about how we handle user data and personal information.

The accessibility policy is effective as of April 2025.

Accessibility Statement

General

Maust & Leone strives to ensure its services are accessible to people with disabilities. Maust & Leone has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Accessibility on Maustandleone.com

Maustandleone.com makes available the  UserWay Website Accessibility Widget  that is powered by a dedicated accessibility server. The software allows Maustandleone.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The Maustandleone.com accessibility menu can be enabled by hitting the tab key when the page first loads or by clicking the accessibility menu icon at the corner of the page. After triggering the accessibility menu, please wait a moment for it to load.

Disclaimer

Maust & Leone continues its efforts to constantly improve the accessibility of its site and services, believing that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Maustandleone.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Maustandleon.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may result from not finding or identifying the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Maustandleone.com or require assistance with any part of our site, don't hesitate to contact us during normal business hours, as detailed below. We will be happy to help.

Contact Us

If you wish to report an accessibility issue, have any questions, or need assistance, don't hesitate to get in touch with Maust & Leone Customer Support as follows:

Email: brian@maustandleone.com or robin@maustandleone.com

Phone: 585.362.9104 or 716.572.5696

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Maust and Leone. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at www.maustandleone.com. Message HELP for help. Reply STOP to any message to opt out.

Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Maust and Leone, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Agent’s Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Maust and Leone in the following ways:

• They Message us First

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 716.572.5696, 585.362.9104 or robin@maustandleone.com, brian@maustandleone.com. Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy page and Terms and Conditions section.
• Message frequency may vary